Geoblocking is a security feature on our personal debit and credit cards that allows cardholders to place security settings on their card(s), to prevent use of the card(s):
- In specific geographic regions - you can restrict use of your card in parts of the world where you have no plans to travel to; restrictions are set by geographic region rather than at individual country level.
- For internet transactions – it is also possible to block internet transactions. Blocking internet transactions will not only block online transactions but will also block some recurring transactions (sometimes known as continuous payments). If you have recurring transactions set up on your card, you should not block your card for internet use to ensure you do not block recurring transactions.
Note: It is not possible to set geographic limitations for internet transactions. This means that where a specific geographic region is blocked but internet transactions are not, then it is possible for an internet transaction to take place in that geographic region. For example, if you choose to restrict the use of your card in Asia but do not restrict use of your card for internet transactions, then transactions made via the internet and processed in Asia may be paid.