Technical Requirements

You can use Danske Bank's website, Business eBanking, Mobile and Tablet Business Apps on most computers, smartphones and tablets. Your device must have an Internet connection. You must also be able to run the programs that support the features.

See the technical requirements for your device if you want to use Business eBanking, Mobile and Tablet Business Apps 

Choose device

  • Computer

    Computer

    If your computer is a recent model, you will be able to use our website and Business eBanking system without problems. But to get the most out of our services, there are a few things you should be aware of.

    Browser and operating system 
    We recommend that you use the latest version of a browser, although not a beta version.
    These are the operating systems and browsers we have tested for all functions in eBanking.

    Windows 7, Windows 8, Windows 10
      Browser Support
      Internet Explorer Latest version Yes 
      Firefox Latest version Yes 
      Google Chrome Latest version Yes
      Edge Latest version Yes 

    Apple macOS Yosemite, El Capitan, Sierra, High Sierra (10.10, 10.11, 10.12, 10.13)
      Browser     Support
      Safari Latest version (excl. file transfer) Yes
      Firefox Latest version Yes
      Google Chrome Latest version Yes

    Specific requirements for exchanging files with Danske Bank
    Business Online offers two solutions for file transfers

    • File transfer Light
    • File transfer Classic

    File transfer Light requires no installation and is supported by most newer browsers. Files can be sent and downloaded using the browser settings. Only one file can be downloaded at the same time.
    File transfer Classic requires installation of Danske Bank File Plug-in and consequently can be used only with browsers that support plug-ins. It is possible to define a file location for file types and retrieve/download several files at the same time.

    If you are using Internet Explorer it will be necessary to to change the settings for ”Trusted sites”. A guide for doing this can be found here. 

    Using files in a Citrix or WTS environment
    A guide for installing the Danske Bank file plug-in for Citrix and WTS enviroments can be found here.

    Communication

    All communication with the Bank takes place via the TCP/IP protocol. 
    To communicate with the Bank, you have to open port 443.
    For file exchange with the Bank in Business eBanking, port 1414 must be open too.


    Screen resolution
    The resolution of your screen will affect the look and feel of the web page. We design our web pages and internet banks with a screen resolution of 1024x768 pixels, which is the standard resolution for a 17 inch screen. If your screen resolution is lower than this, you will get a scroll bar in the right side of the screen, which you can use.

    Other requirements
     
    To be able to send and receive files, your PC must have a C: drive
  • Mobile

    Mobile

    If you have a smartphone, you can use the Danske Mobile Business app without any problems. But be aware of a number of technical requirements if you want to get the most out of our products.

    We continually optimise our apps for the latest versions of the operating systems. This gives the best experience for most users. In many cases, our apps can also run on older versions of an operating system.

    Operating system
    The operating system requirements are:

      iOS Support
      Mobile Business iOS version 8.0  or newer Yes 

      Android                                                                     Support
      Mobile Bank Android  4.4 or newer           
    Yes
  • Tablet

    Tablet

    If you have a tablet, you can use Danske Tablet Business app without any problems. But be aware of a number of technical requirements if you want to get the most out of our products. 

    We continually optimise our apps for the latest versions of the operating systems. This gives the best experience for most users. In many cases, our apps can also run on older versions of an operating system. 

    Operating system 
    The operating system requirements for Tablet apps are: 


      iOS Support
      Tablet Business iOS version 8.0 or newer
     Yes 

      Android Support
      Tablet Business Android  4.4 or newer    
     Yes